We need your name and address to send your purchases to you. We’re not into selling/trading/giving any of your personal info to other companies/spammers etc, we hate that too.
We don’t hold your banking info on this site – all Visa/Banking type of info is done by the Bendigo Bank who we pay to make it safer and convenient.
What information do we collect?
We collect information from you when you register on our site and/or place an order via our website or by phone or post. When ordering a product, we will ask for your name, postal address, email address and a phone number.
Why do we require your personal information?
Your name and address allows your order to be processed and posted to you. Your email address will be used to keep you up to date with the status of your order. Your phone number may be used should we need to get in contact with you when it is more appropriate than by email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our security has been checked and approved by Bendigo Bank prior to the granting of our payment gateway and our merchant banking facility.
Yes, cookies are used on our website to process the items in your shopping cart. Cookies allow our site system to recognize your browser and remember your preferences for future visits. If you have your cookies turned off, our shopping cart may not work correctly. If you have difficulty with our shopping cart, you can still place an order by phoning your payment details through to our staff or contacting us by email
Do we disclose information to outside parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties other than those required to process your order within the secure banking environment, or your name and address details required by Australia Post/Couriers to deliver your order.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.